Privacy Policy

Scope

This Privacy Policy applies to the website and services of Tradiflora Guild (“we”, “us”, “our”). It explains what personal data we collect, how we use it, and the rights you have.

Information we collect

• Account and contact details: name, email, and optional phone you provide when contacting us or enrolling.
• Usage data: pages visited, device type, and basic analytics to improve performance.
• Transaction data: course selections and billing amounts processed by our payment provider.
• Communications: messages you send to support or instructors.

How we use information

• Provide, maintain, and improve our courses and site functionality.
• Process enrollments and communicate about your account.
• Analyze aggregated usage to refine curriculum and site performance.
• Comply with legal obligations and enforce our Terms.

Legal bases

• Contract: to deliver purchased courses.
• Legitimate interests: to secure and improve our services.
• Consent: for optional communications and cookies where required.
• Legal obligation: to meet record-keeping requirements.

Cookies and preferences

We use functional cookies to remember preferences (including theme choice) and to maintain session state. You can accept or decline cookies via our banner. See your browser settings for additional controls.

Data sharing

We do not sell personal data. We share data with vetted processors (e.g., payment and analytics providers) under contract, limited to what is necessary to provide services.

Data retention

We retain personal data for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your rights

• Access and portability: request a copy of your data.
• Rectification: correct inaccurate or incomplete information.
• Erasure: request deletion where applicable.
• Restriction and objection: limit or object to certain processing.
• Withdraw consent: for processing based on consent.

To exercise these rights, contact: [email protected].

Security

We implement technical and organizational measures appropriate to the risk, including encryption in transit, access controls, and staff training.

International transfers

Where data transfers occur across borders, we use appropriate safeguards such as standard contractual clauses.

Children’s privacy

Our services are not directed to children under 16. We do not knowingly collect data from children.

Changes

We may update this Policy from time to time. The updated version will be posted here with a new “Last updated” date.

Contact

Questions about this Policy? Email [email protected] or write to Tradiflora Guild, Support Team.